In order to protect our customers’ personal information, we will comply with the Personal Information Protection Act, the rules and guidelines of the Personal Information Protection Commission, and other related laws and regulations, and will establish and implement policies for handling inquiries and complaints.

This privacy policy applies to the use of all services on this site. In addition, if the individual privacy policies, terms of service, etc. for each service on this site (hereinafter referred to as “individual privacy policies, etc.”) stipulate how personal information is handled, those individual privacy policies, etc. shall apply in addition to this privacy policy.

This privacy policy does not apply to affiliated services provided by our partners or other services provided by third parties other than our company. For information on the handling of personal information in these services, please refer to the privacy policies, etc. separately stipulated by the providers of those external services.

We will establish internal regulations and organizations, determine how to handle information, and appoint responsible persons and personnel and their duties to ensure the safety of information systems and operations related to the processing of personal information. *”Personal data” refers to “personal data” as defined in the Personal Information Protection Act.

We collect or use personal information for the following purposes. In addition to cases permitted by law, we may change the purpose of collection or use within the scope related to the original purpose after prior announcement.

To provide our services

To properly and smoothly carry out transactions with customers, such as identity verification, billing, and product delivery

To respond to customer inquiries

To notify customers about services

To provide services to customers safely (this includes discovering and notifying customers who violate the terms of use, or investigating, detecting, preventing, and responding to fraudulent acts such as fraud and unauthorized access that abuse the services, etc.)

To investigate and analyze the usage status of services, etc.

To consider improvements to services, etc. and new services

Please note that the use of personal information in marketing data, behavioral targeting advertising, and affiliate marketing is described in the “Privacy Statement,” so please read it together with this Privacy Policy.

Notwithstanding the above, when we receive personal information from a third party, if there is a separate provision regarding the collection and use of the personal information, we will use the personal information in accordance with that provision.
In addition, when it is necessary to collect sensitive personal information (*) of personal information, we will comply with the Personal Information Protection Act, such as by obtaining consent from the customer. * “Sensitive personal information” refers to “sensitive personal information” as defined in the Personal Information Protection Act.

When registering as a member: email address, country of registration or country of residence, profile picture

(Site name) When listing: name, address, date of birth, and name of person in charge of the corporate member; phone number and fax number of the sole proprietor member

(Site name) When trading: name, name, address, phone number, fax number, and email address of the consignee and the person to whom cargo information should be sent; name and address of the person to whom documents should be sent; name of the transfer account; bank information for refunds of registered members, offer history, transaction history, etc.

We will not provide personal data to third parties such as business partners (including third parties located overseas) without your prior consent. In addition, when providing to third parties located overseas, we will provide information required by law. However, when the provision of personal data is required by law, or when provision is permitted by entrustment, joint use, or other methods specified by the Personal Information Protection Act, we may provide personal data to third parties without prior consent or the provision of information required by law.
When we provide personal information(*) to third parties such as business partners (including third parties located overseas) and it is expected that the third party will obtain the personal information as personal data, we will not provide the personal information without confirming that the third party has obtained your consent, and that in the case of a third party located overseas, the third party has been provided with information required by law in addition to your consent. *”Personal information” means “personal information” as defined in the Personal Information Protection Act.

We may outsource the handling of personal information to third parties. We provide these companies with only the personal information necessary to perform their services. When we outsource the handling of personal information to a third party, we outsource to a party that meets our outsourcing selection criteria, and we enter into a contract with the outsourcing party to properly manage the outsourcing party’s operations. In addition, these companies are obligated to maintain the confidentiality of customer information and are prohibited from using the information for any other purpose.

We will act as the administrator and may jointly use all personal information held by us with the following parties for the purposes described in Section 4 of this Privacy Policy and other purposes specified when acquiring personal information.

Our business partners
Manufacturers of production machinery and equipment, and manufacturers of transport machinery and equipment
Construction and agriculture-related organizations (including the Japan Construction Machinery Manufacturers Association, the Japan Construction Machinery Rental Association, agricultural cooperatives, etc.)
Machinery-related businesses (including financial institutions, insurance companies, goods rental companies, service providers, etc.)

If a customer requests disclosure, correction, deletion, or suspension of use of personal information held by the Company (“retained personal data”*), as well as disclosure of records of third-party provision of personal data, the Company will respond in principle after verifying the customer’s identity, unless the request falls under any of the reasons for refusal permitted by the Personal Information Protection Act. The method of verifying whether a customer is the customer will be a reasonable method, such as comparing information registered with the Company with information that only the customer would know, or by submitting identification documents. In addition to the above, if a request is made by an agent, the Company will request the submission of identification documents for the agent himself/herself, in addition to the above. *”Retained personal data” refers to “retained personal data” as defined in the Personal Information Protection Act.

We will handle your personal information appropriately in accordance with this privacy policy.
In order to handle personal information appropriately, we will take appropriate safety control measures (organizational, personal, physical and technological safety control measures, as well as understanding of the external environment). Details of the safety control measures are set out in our “Privacy Statement,” so please read it together with this privacy policy.
Please also read the relevant sections of this privacy policy (paragraphs 1 and 3) for information on the formulation of basic policies and the establishment of rules regarding the handling of personal data.

When we post a revised version of this Privacy Policy on the Site, we will revise the last updated date. If we make any material changes to this Privacy Policy or how we will use your Personal Information, we will notify you on this Site prior to implementing such changes. We encourage you to periodically review this Privacy Policy to stay informed of how we are protecting your Personal Information.

We welcome your comments regarding this Privacy Policy. If you believe that our Site has not adhered to this Privacy Policy, please contact us at the details provided below.

Please contact the following number for inquiries, complaints, and consultations regarding this privacy policy and your personal information.

Inquiry form (24-hour service)

Hours: 10:00-17:00 (excluding weekends, national holidays, and the New Year holidays)

1-5-8 Shinmojikita, Moji-ku, Kitakyushu-shi, Fukuoka 800-0113

“Personal information” and other terms used in this statement are the same as those used in our Privacy Policy, unless otherwise specified.

This site is not targeted to children, and the services provided are intended only for corporations, individual business owners (adults only), and individuals aged 16 or older who have the same legal capacity as adults. We recognize that special privacy protection is necessary for children who use the Internet. We will not retain any personal information sent to us by individuals known to be under the age of 16.

We are not responsible for the privacy practices or content of websites operated by parties other than our company. When using websites operated by parties other than our company that are linked to this site (hereinafter referred to as “external sites”), we recommend that you read the privacy statements of the linked websites. In addition, please check the privacy policies of external sites to find out how they use user privacy information provided through those sites.

This site uses cookies, etc.

4-1. About cookies
Cookies are text files that are stored on your hard disk by the web server. Normally, you can disable them by changing your browser settings. If you reject all cookies, you may not be able to use some parts of this site. Please check with the provider of your browser for information on how to use them.
Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are assigned to individual customers and can only be read by the web server in the domain that issued the cookie.

4-2. About maintaining sessions
This site uses cookies, mobile device IDs, or URLs to maintain sessions. These pieces of information are used to identify individuals.

4-3. About service improvement and behavior history
This site uses cookies to record the history of websites and pages accessed by customers in order to check which pages and services are used most frequently. The data obtained from this recording is used as part of improving services, not for the purpose of identifying individuals through access analysis.

4-4. Marketing Data/Behavioral Targeting Advertising/Affiliates
This site uses “Cookies” provided by our company and third parties for the purpose of behavioral targeting advertising, affiliate marketing, and ad delivery to be used as marketing data. Some of the advertisements published on this site and in e-mail magazines use technology provided by each advertising provider to deliver advertisements effectively. This is used for access analysis, ad delivery, etc.
Targeting advertising companies retain and use cookies to display efficient advertisements according to the customer’s browsing. The use of cookies is managed according to the privacy policy of the targeting advertising provider.
If you do not want to be provided with services using cookies, you can opt out. Please check the relevant page of this site (How we use Cookies).

4-5. Records (logs) using various other systems
This site records (logs) using so-called web beacons and other technologies to protect customer information, provide comfortable service use, and ensure stable operation. This record includes your IP address, referring page, access time, introduction route, etc., but this information is used to improve the quality of our services and to provide general statistics on the use of this site, and is not used to identify individuals. In addition, since we use an affiliate program, we obtain information about site usage using technologies such as web beacons through third-party programs, but we only handle information necessary for affiliates and will not use it for other purposes.

4-6. About smartphone and mobile phone terminal information
Sites designed exclusively for smartphones and mobile phones may obtain unique information that identifies the terminal. The obtained information will be used for authentication such as login, access analysis, and advertising effectiveness measurement. It will not be used to identify individuals other than for authentication.

4-7. About location information
This site may obtain GPS information and location information from the device you use. Normally, you can disable this by changing your browser or device settings. If you disable it, you may not be able to use some parts of this site.

We use various security technologies to take the following security measures to protect your personal information from unauthorized access, use, leakage, and tampering.

We have established a privacy policy for the collection and use of personal information and are committed to thorough compliance with the policy.

We have appointed a person responsible for the handling of personal data, clarified the employees who handle personal data and the scope of personal data handled by said employees, and established a system for reporting to the person responsible in the event of the discovery of facts or signs of violation of laws or handling regulations.

We regularly inspect the handling of personal information (inventory of information assets ledger, investigation of contractors, confirmation of the effectiveness of security facilities and rules), and audits are also conducted by other departments (internal audits).

We regularly educate the entire company on the handling of personal information and information security, not just for business personnel.

We conclude confidentiality agreements with employees when they are hired or when they enter into a contract.

Personal information is handled by specific personnel in restricted areas.

Information is stored in an area with limited access in an office protected by a security system. In addition, data stored in that area is protected so that it cannot be taken out by any means.
This site has implemented a mechanism to prevent unauthorized intrusion.
This site has implemented antivirus software.
When highly confidential information is transmitted to other sites, it is protected by encryption such as the SSL (Secure Sockets Layer) protocol.
Provision to third parties using dedicated tools: We provide a secure website as a tool for providing or sharing information about customers who use our services with third-party companies with which we have partnerships or with businesses to which we outsource operations.
When storing personal data overseas, we implement safety management measures after understanding the systems and other requirements for protecting personal information. We also conduct regular inspections and implement measures if we determine that corrections are necessary.

When we post a revised Statement on this Site, we will revise the last updated date. If we make any material changes to this Statement or how we will use your Personal Information, we will notify you on this Site before they take effect. We encourage you to periodically review this Statement to stay informed of how we are protecting your Personal Information.

We welcome your comments regarding this Statement. If you believe that our Site has not adhered to this Statement, please contact us at the details provided below.

Please contact the following office for inquiries, complaints, and consultations regarding this statement and your personal information.

Inquiry form (24-hour service)

Office hours: 10:00-17:00 (excluding weekends, national holidays, and the New Year holidays)

1-5-8 Shinmojikita, Moji-ku, Kitakyushu-shi, Fukuoka 800-0113

If you wish to request the disclosure of your personal information or third-party provision records, please make a request for disclosure using the following method.

Regarding the method of disclosure, unless you specify otherwise, we will disclose the information in a manner appropriate to us from among the methods specified by our company.

In addition, if you wish to request the disclosure of information regarding necessary measures in cases where there is a foreign third party to whom we have provided your personal information, please make a request for disclosure using the following method. We will disclose the information in a manner appropriate to us.

1-1. Reception desk

Disclosure requests are accepted through the “Contact us form”. After that, we will send you details of the disclosure request procedure and the application documents specified by our company by email.

1-2. Documents to submit

When making a disclosure request, you will be asked to submit one of the following documents to verify your identity along with the application documents specified by our company. If we are unable to verify your identity, we will not be able to respond to your request. Please be aware of this in advance.

Copy of driver’s license
Copy of health insurance card
Copy of passport
Copy of resident’s card
Copy of basic resident registration card with photo
Copy of alien registration card
*As a general rule, we do not accept applications by agents other than lawyers or legal representatives. If you are represented by a lawyer, please state the bar association and registration number, stamp the application with your official seal, and attach the lawyer’s identification (driver’s license, passport, or other official document that can verify the identity of the person) or the bar association’s seal certificate in lieu of identity verification, as well as a letter of attorney from the person that clearly states the details of the delegation (in principle, within three months).

*If the person who claims that their rights have been violated is a minor, and a parental authority is filing a report on behalf of the minor, please attach documents that can verify the relationship with the minor (such as a copy of the family register) in addition to the parental authority’s driver’s license or passport.

*Information collected from customers in procedures such as disclosure and suspension of personal information will be used only to confirm that the request from the customer is made by the registered user, and will not be used for any other purpose. In addition, documents sent to us will be disposed of as soon as their purpose is achieved. Please note that we cannot return documents for any reason.

1-3. Fees required for disclosure and collection method

We may charge a disclosure fee equivalent to the actual cost, such as postage and administrative costs (we will not charge a fee for disclosure of information regarding necessary measures when there is a foreign third party providing personal information). We will contact you separately after receiving your inquiry regarding the amount of the fee and the collection method.

If the personal data held by the individual is found to be incorrect or false, we will correct, add, or delete the personal data. In addition, if we use the personal data held by the customer without consent for purposes other than those intended, obtain it illegally, or provide it to a third party without consent, and the customer requests us to stop using it, we will stop using the personal data without delay.

2-1. Reception desk, submitted documents, and procedures by voluntary agents
The same as 1 above. No fees will be charged for procedures such as corrections and suspension of use. We will contact you separately after receiving your inquiry for details of the procedure.